Probleemoplossing
Oplossen: Fix Open Basedir Backup
Oorzaken en fixes voor „Open Basedir Backup“ bij Multisite-backups.
Vrij
Fix voor Fix Open Basedir Backup
When you hit open basedir backup, start with the Multisite Migrate job log: last completed chunk, PHP/memory messages, HTTP 502/504, disk/inode errors, or cloud auth failures. Multisite archives are larger and table-heavier than single-site jobs, so shared hosts interrupt long PHP requests — Jobs in Chunks exist specifically for that.
Check tmp/disk free space, upload_max_filesize for imports, S3/Drive/Dropbox/SFTP credentials for Plus uploads, and security plugins that block admin-ajax. After restore issues, verify siteurl/home, rewrite rules, domain mapping (sunrise.php), object-cache drop-ins, and CDN caches. Reproduce once on Staging before changing production limits.
Log-first diagnose voor „Open Basedir Backup”
Separate backup failures from post-restore URL/media/login problems. Capture job percent, last log line, HTTP status, hosting class, and whether a local archive already exists. That evidence decides whether you raise PHP limits, free disk, fix cloud auth, or only re-upload.
For “open basedir backup”, avoid restarting from scratch if a chunked job can resume. Lost locks, cleared tmp, or a new job ID are common reasons a progress bar jumps back to 0%.
Fixes die bij Multisite passen
Raise PHP time/memory enough for safety, but keep chunked jobs — shared hosts can still kill long workers. Free disk and inodes before large network archives. Allow admin-ajax through WAF or security plugins. On Plus, re-test Drive/Dropbox/S3-compatible/SFTP credentials and quotas.
Free handles core backup/restore; Plus covers BYO cloud; Pro covers remote import, empty-server installer, Staging, and split/extract. Pick the tool that matches the failure — do not upgrade tiers hoping a cloud auth typo will disappear.
Nadat het archief klaar is
If the local archive is good, you can restore even when cloud upload failed. Fix destination auth/quota, then re-upload, or restore from local. On Staging, confirm HTTPS, mapping, media, and logins before production.
If only one subsite looks wrong after restore, check that site’s tables and sites/{id}/ uploads path before re-running the whole network job.
Retentie, encryptie en support-hygiëne
For fix open basedir backup, keep enough archive generations to roll back a bad deploy or failed migration. Optional .venc AES-256 encryption on Multisite Migrate archives protects copies at rest when you store offsite on Plus destinations. Document credentials, schedule windows, and who may run Network Admin jobs.
Do not delete the last known-good archive until the new Staging restore drill passes and production looks correct for a full business day.
Waarom dit telt
Eerst de logs
Bepaal of de fout PHP, disk, DB, cloud of URL-rewrite is.
Jobs in chunks als standaardfix
Hervatten in plaats van enorme Multisite-jobs vanaf nul te herstarten.
Checks na restore
Scheid backupfouten van URL-/media-/loginproblemen na restore.
Bewijs klaar voor support
Weten welke logregels en omgevingsfeiten je voor support vastlegt.
Stappen
-
1Faalpunt vastleggen
Voer deze stap uit in Network Admin of op de subsite en controleer op Staging.
-
2Passende fix toepassen
Voer deze stap uit in Network Admin of op de subsite en controleer op Staging.
-
3Opnieuw in chunks draaien
Voer deze stap uit in Network Admin of op de subsite en controleer op Staging.
-
4Confirm local archive integrity (lokaal)
Voer deze stap uit in Network Admin of op de subsite en controleer op Staging.
-
5Restore-pad valideren
Voer deze stap uit in Network Admin of op de subsite en controleer op Staging.
Veelgestelde vragen
Korte antwoorden over dit Multisite-onderwerp. Vast? Open de docs of neem contact op.
Vraag: Should I raise PHP limits forever?
Verhoog limieten veilig, maar houd jobs in chunks — shared hosting kan lange workers alsnog stoppen.
Vraag: Why did the job restart at 0%?
Meestal verloren lock, geleegd tmp of nieuwe job-ID. Check locks en schijf vóór opnieuw draaien.
Vraag: Cloud upload failed but local archive exists?
Native Plus-doelen: Google Drive, Dropbox, S3-compatible en SFTP. Geen native OneDrive, geen propriëtaire vault.
Vraag: Is “open basedir backup” usually backup or restore?
Antwoord Multisite Migrate: Free/Plus/Pro, jobs in chunks, BYO-cloud en Staging-restore-drill.